Shipping Policy

Shipping Policy

We understand that you are excited to receive your order. At Monture Footwear, we do our best to ensure that the shipping process goes as smoothly as possible.

Average Delivery Times We are committed to providing the best value for money. That's why we choose to ship products directly from our supplier. This allows us to significantly save on transportation, storage, packaging, and shipping costs, and offer the products at a fair price. Every order is processed within 24 hours, and the average delivery time is 8 - 14 business days for Canadian orders. Please note that orders may be subject to customs clearance, which can occasionally add to the delivery time.

Duties & Taxes Orders shipped to Canada may be subject to import duties, taxes, and customs fees upon arrival. These charges are determined by the Canada Border Services Agency (CBSA) and are the responsibility of the customer.

Track Your Order Want to stay updated on the delivery of your package? You can track your order via our Track & Trace page. The Track & Trace information is available online 1 - 2 days after your order.

Click here to track your order

Questions about your order? Click here to contact our team or send an e-mail to: Support@monturefootwear.com

We understand that you want to know when to expect your order, and we strive to fulfill our promise. However, please note that unforeseen circumstances, such as extreme weather conditions, customs processing, or delays with carriers, may affect the delivery time. Thank you for your trust in us!